Responsible Business

Our values define who we are, how we behave and what we stand for.

Our Values are our guiding principles.

We put them at the heart of everything we do. They direct our decisions, our actions and how we work together with each other, our clients, and our communities.

Our values comprise 5 distinctive words:

We pride ourselves in delivering service of the highest quality. We provide opportunities for our colleagues to be the best they can be. We go above and beyond for our clients. Aiming for continuous improvement, our people are empowered to drive quality outcomes for all.

 

Our Words

The words shown above are our words.

They are the words our team identified during our Values Workshops to illustrate what we stand for as a firm and how we work.

These are the words that matter to all of us. They form the foundation of our values and guide our everyday behaviours.

They belong to all of us so we can hold ourselves and others accountable.

Living Our Values

Our Values provide a unifying force for positive choice. They guide our behaviour when times get tough, and decisions are more difficult.

They help us understand what is expected of us regardless of our different circumstances, cultures, and backgrounds.

They give us a common purpose and help us achieve our goals in the right way.

Our 5 Values, supported by the ethical behaviours they engender, help us to work together to achieve success, grow and thrive.

We are a Great Place To Work® and want to build a thriving business that is responsible and drives prosperity. Our sustainability framework and plan will allow us to see where we are and where we need to be, helping us to make improvements and learn as we go, together.

The Good Business Charter

The Good Business Charter (GBC) is an accreditation in recognition of achieving commitments towards responsible business practice.

The 10 components cover employee conditions, the environment and the treatment of clients and suppliers. We have committed to achieving all 10 components of the charter to gain accreditation as part of our commitment to responsible business growth. The GBC aligns with our values and inspiration for future growth plans. Having been in business for over 40 years, we have built strong relationships with our people, our clients, our suppliers and our communities. We are dedicated to providing a safe, inclusive environment for our workforce that will support them in personal growth and success.

Doing business responsibly is important to us. We have a dedicated internal team that considers our environmental impact and how we can implement measures to become a more responsible business. Download our 2025/26 Responsible Impact Report.

We have a long and established relationship with Clive Owen, who have become a trusted partner to our business based on many years of feedback, experience and guidance relating to accountancy and audit. The team always acts in the most professional manner, responding promptly to our needs, and they offer knowledge and expertise that is invaluable to our team. The service they offer in such a fast moving environment greatly supports our ability to act responsibly on behalf of our own clients and as such we would not hesitate to recommend the professional services they offer.

Amie Callan, Partner and Head of Operations, Jacksons.

Jacksons, Partner and Head of Operations

Marion Milsom


Clive Owen has helped in advising us in picking the right account software package, to doing the monthly accounts, year-end accounts, R&D, Tax personal and business, Wealth Management, Payroll, and they have IT services

Springfield NE Limited, Marion Milsom

Michael led the team during the year long process of identifying a suitable buyer and negotiating the terms of the business sale to a larger engineering group. 

His level of professionalism and personal commitment, couple with a friendly rapport, was instrumental in achieving a successful outcome for all concerned.

“I have absolutely no hesitation in recommending Michael to provide Corporate Finance advice, with a confidence he can deliver excellent results.” – Paul Marshall – DESCO limited

To find out more about how our Corporate Finance team could assist your business, Contact Michael here. 

DESCO limited

Stiller Warehousing & Distribution specialises in storing and distributing palletised goods. We have over 400,000 square feet of high-quality, food-grade ambient warehousing and a large distribution fleet. We also offer contract packaging and assembly services.
Recently, we expanded our contract packing operations. To refine our financial case and clarify our vision, we engaged Carl Wright and Joe Vera-Sanso from Clive Owen LLP’s grants advisory team. They helped us secure grant funding from the Durham Business Growth Programme.
Carl and Joe managed the entire bid writing process. They also supported us in discussions with the fund manager, UMi Commercial, and the Business Durham team. Their communication was excellent throughout. We secured substantial grant support, which gave us confidence to invest in our contract packaging division.
The Clive Owen team clearly has strong experience in grant applications. I highly recommend their services.

Stiller Warehousing & Distribution