Responsible Business

Our values define who we are, how we behave and what we stand for.

Our Values are our guiding principles.

We put them at the heart of everything we do. They direct our decisions, our actions and how we work together with each other, our clients, and our communities.

Our values comprise 5 distinctive words:

We pride ourselves in delivering service of the highest quality. We provide opportunities for our colleagues to be the best they can be. We go above and beyond for our clients. Aiming for continuous improvement, our people are empowered to drive quality outcomes for all.

 

Our Words

The words shown above are our words.

They are the words our team identified during our Values Workshops to illustrate what we stand for as a firm and how we work.

These are the words that matter to all of us. They form the foundation of our values and guide our everyday behaviours.

They belong to all of us so we can hold ourselves and others accountable.

Living Our Values

Our Values provide a unifying force for positive choice. They guide our behaviour when times get tough, and decisions are more difficult.

They help us understand what is expected of us regardless of our different circumstances, cultures, and backgrounds.

They give us a common purpose and help us achieve our goals in the right way.

Our 5 Values, supported by the ethical behaviours they engender, help us to work together to achieve success, grow and thrive.

We are a Great Place To Work® and want to build a thriving business that is responsible and drives prosperity. Our sustainability framework and plan will allow us to see where we are and where we need to be, helping us to make improvements and learn as we go, together.

The Good Business Charter

The Good Business Charter (GBC) is an accreditation in recognition of achieving commitments towards responsible business practice.

The 10 components cover employee conditions, the environment and the treatment of clients and suppliers. We have committed to achieving all 10 components of the charter to gain accreditation as part of our commitment to responsible business growth. The GBC aligns with our values and inspiration for future growth plans. Having been in business for over 40 years, we have built strong relationships with our people, our clients, our suppliers and our communities. We are dedicated to providing a safe, inclusive environment for our workforce that will support them in personal growth and success.

Doing business responsibly is important to us. We have a dedicated internal team that considers our environmental impact and how we can implement measures to become a more responsible business. Download our 2025/26 Responsible Impact Report.

We have a long and established relationship with Clive Owen, who have become a trusted partner to our business based on many years of feedback, experience and guidance relating to accountancy and audit. The team always acts in the most professional manner, responding promptly to our needs, and they offer knowledge and expertise that is invaluable to our team. The service they offer in such a fast moving environment greatly supports our ability to act responsibly on behalf of our own clients and as such we would not hesitate to recommend the professional services they offer.

Amie Callan, Partner and Head of Operations, Jacksons.

Jacksons, Partner and Head of Operations

As a fellow business in the professional services sector, we really valued Clive Owen LLP’s clear advice and proactive approach throughout the process.

Their support gave us the confidence to go for the Business Growth Fund grant funding and invest in a new, modern office, which will help to support our next phase of growth.

We felt supported and well guided from start to finish, and we wouldn’t hesitate to recommend Carl and the team.

 

Sarah Reid, Richard Reed Solicitors

Richard Reed Solicitors

“Clive Owen was recommended to me by a friend and business associate. Naturally, you are hesitant when it comes to accounting, finance and taxation.  Especially for established businesses with long-standing service providers. However, the transition to Clive Owen has been the most Enlightening and beneficial decision I’ve made as a business owner.  I cannot be more appreciative to every team member within the organisation I’ve dealt with. Looking forward to a long-standing partnership”.

Daniel Carter – Bcs-group

Bcs-group

Clive Owen LLP supported me with my self-assessment tax return.

I was changing jobs at the time and for the first few months in my new role, I was unfortunately taxed at the wrong level. It got quite complicated and HMRC were giving me different codes weekly at one point!

I dealt with Lee Watson who was always available and happy to advise regarding any questions I had. He then did my self-assessment tax return to tie up the move of companies and help me get the correct tax code.

The flexibility to be able to contact Lee and get a reply the same day was just exceptional and gave me peace of mind and the confidence that I was following HMRC tax requirements correctly.

I would highly recommend Clive Owen LLP.  They offer excellent service, a quick response and I felt they were very reasonably priced.

Hendrik